BE QUIET AND LEARN!

BE QUIET AND LEARN!

“From the day I could talk I was told to listen.” Cat Stevens’ lyric. For those who need to learn, or for those who have the responsibility to teach, coach, mentor, or train, is it enough to have a one-way monologue? Do people learn best when they are passive? Is...
WE KNOW HOW TO KNOW ALREADY

WE KNOW HOW TO KNOW ALREADY

Some years ago, I was teaching at a graduate school of business and became intrigued by this problem: How do we learn? How do we know how to know? We obviously can learn and know, but how? My background in systems design led me to focus not just on analyzing the...
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